Support
Questions, feedback, or something not working? Email us:
afnan@kahini.appWe usually reply within 1–2 business days.
Frequently asked questions
How do I cancel my subscription?
In the app, go to the Profile tab, tap the gear icon to open Settings, then tap Manage Subscription.
You can also cancel on your iPhone: open Settings → [your name] → Subscriptions → Kahini.
Deleting the app does not cancel your subscription.
How do I restore my purchase?
Go to Profile → Settings → Restore Purchases. Make sure you're signed in to the same Apple Account you used to subscribe.
How do I get a refund?
Please email us at afnan@kahini.app with a short explanation of what happened, and we'll help you with your refund request.
How do I delete my account?
Go to Profile → Settings → Manage account → Deactivate account. This permanently deletes your account and your learning data.
If you have an active subscription, cancel it separately through Apple (see above). Deleting your account does not cancel it.
The microphone isn't working in speaking exercises
Kahini needs microphone access for speaking practice. To turn it on:
- Open your iPhone's Settings → Kahini and turn on Microphone.
- Close any other app that might be using the microphone, such as a call or voice memo.
- If you're using Bluetooth headphones, try disconnecting them and speaking into your phone.
Still not working? Email us and let us know which iPhone model you're using.
Do I need to learn the Bengali alphabet?
No. Kahini teaches spoken, conversational Bangla. Every phrase is written in English letters (romanized Bangla) and comes with audio from a native speaker, so you can start speaking right away.
Can I learn Bangladeshi or West Bengali Bangla?
Yes. You can easily switch between dialects in Profile → Settings → Dialect.
Is Kahini available on Android?
Not yet. Kahini is available on iPhone for now.